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Question, bug, feature idea, or hello — send it over.
You can also reach us at draytonlav@gmail.com
FAQ
Frequently asked questions
How quickly will I receive a response?
Most messages get a reply within 24 to 48 hours on weekdays. Urgent technical issues jump the queue.
What kind of questions can I ask?
Anything. Help with extractions, questions about credits or billing, bug reports, feature requests, plain feedback. Send it.
I'm having trouble extracting a recipe. What should I include in my message?
Tell us what you tried, what happened instead, and any error messages. For a stuck extraction, mention the image format and source — that's usually enough to diagnose it.
Can I request a new feature?
Please do. Some of our best features started as a user email. Share the idea and we'll consider it for an upcoming release.